Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

Claire Harvey Embroidery collects the following data:

Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Claire Harvey Embroidery with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.

How will we use your data?

Claire Harvey Embroidery collects your data so that we can:

Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
Email you with our newsletter
I share information with companies such as Etsy, Paypal, and Mailchimp as necessary to provide you my services and comply with my legal obligations.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

How do we store your data?

Claire Harvey Embroidery will retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements. Generally we would keep your data for the following time period: 6 years. Once this time period has expired, we will delete your data.

Marketing

Claire Harvey Embroidery would like to send you information about products and services of ours that we think you might like, as well as news, tips and inspiration. If you have agreed to receive our newsletter, you may always opt out at a later date.

You have the right at any time to stop Claire Harvey Embroidery from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes or receive our newsletter, please email us at claire@claireharveyembroidery.com.

What are your data protection rights?

Claire Harvey Embroidery would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Claire Harvey Embroidery for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Claire Harvey Embroidery correct any information you believe is inaccurate. You also have the right to request Claire Harvey Embroidery to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Claire Harvey Embroidery erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Claire Harvey Embroidery restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Claire Harvey Embroidery’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Claire Harvey Embroidery transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: claire@claireharveyembroidery.com.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Claire Harvey Embroidery uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Claire Harvey Embroidery uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Claire Harvey Embroidery uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Claire Harvey Embroidery sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Claire Harvey Embroidery website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20 May 2021.

How to contact us

If you have any questions about Claire Harvey Embroidery’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: claire@claireharveyembroidery.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Telephone: 0303 123 1113

Address:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF